FAQ

All our products are handmade to order and usually ship within 2-3 working days. Delivery takes an additional 2-3 days depending on your location.

Once your order is shipped, we’ll provide a tracking link via email or WhatsApp. You can track your package in real-time.

If you experience any delays beyond the estimated timeline, contact us, and we’ll coordinate with the shipping provider to resolve the issue.

We accept returns within 7 days of delivery. The product must be unused and in its original packaging.

Yes, we offer a one-time exchange, which is not further returnable. Contact us for assistance.

Refunds are processed only if the item is defective or damaged upon delivery. Otherwise, we offer exchanges or store credit.

We accept all major debit/credit cards, UPI, and net banking payments.

Yes, we provide a 6-month warranty on all genuine leather products against manufacturing defects.

You can reach us via email or WhatsApp chat during business hours. We’re happy to assist you!